General terms and conditions

The GTC (General Terms and Conditions) apply to the entire business relationship of Kirsten Weiskat GmbH with its clients. They apply for the duration of the business relationship. These GTC are an integral part of every order and every registration for workshops, seminars and training and further education.

Team and organizational consulting as well as, seminars, workshops and coaching etc. shall be based on the preparatory discussions held between the parties. Kirsten Weiskat GmbH assists the client(-system) as a process companion in managing and shaping decisions and changes. The actual learning and change work is done by the client (system). Success cannot be guaranteed. This also applies to all consulting services used by the client system (client).

The scope of the assignment as well as the detailed objectives will be set out in a separate agreement. At the beginning of a mandate, Kirsten Weiskat GmbH clarifies the respective expectations of the development or change process or the consulting together with the client. The costs are specified in the separate agreement. Fees for consulting, coaching, training, seminars and workshops do not include accommodation and meals, unless otherwise stated. Kirsten Weiskat GmbH normally issues invoices at the end of the month or after the service has been rendered, payable within 10 days. All fees are exclusive of value added tax.

Additional expenses will be invoiced. For out-of-town meetings, travel time will be charged at the agreed hourly rate. For train journeys a ticket (1st class) will be charged, for car journeys to the customer the additional costs are CHF.-80/km (outward/return journey). All-inclusive offers remain reserved. Expenses such as room rentals, special working instruments and other external costs will be discussed with the client in advance and invoiced.

Cancellations of half-day, full-day or multi-day events such as workshops, seminars, lectures as well as other services are free of charge up to ten working days in advance. In this case, the preparatory work including expenses will be charged at the agreed daily and hourly rate. Coaching sessions/consulting sessions: A fee-free cancellation of coaching or consulting session is possible up to 48 hours before the appointment, for Monday appointments until Friday 12:00. After that, the fee will be charged. The total amount will be charged even in case of no-show without notification. In case of cancellation on the part of Kirsten Weiskat GmbH, due to illness/accident, in case of insufficient number of participants (especially in case of seminars), as well as in case of cancellations for which Kirsten Weiskat GmbH is not responsible and in case of cancellations due to force majeure, there is no claim for implementation. If possible, an alternative date will be offered. Kirsten Weiskat GmbH assumes no liability for damages and costs including loss of earnings, loss of profit or claims of third parties, loss of data, travel expenses, consequential damages and financial losses of any kind.

Kirsten Weiskat GmbH undertakes to maintain confidentiality towards third parties regarding all operational, business and private matters of the client that become known in the course of the activity, even after the termination of the contract.

Kirsten Weiskat GmbH works on the basis of qualified professional training foundations and according to quality standards. These are exclusively service activities. Success is neither guaranteed nor owed. Any liability is excluded. All services of Kirsten Weiskat GmbH have no therapeutic claim and are distinct from it. The dispatch or electronic transmission of any data is at the risk of the client.

Kirsten Weiskat GmbH neither owes nor provides insurance coverage. Principals are insured personally and/or through their employer. The organizer of consulting processes, coaching, seminars, workshops, etc. is always the client. The insurance of the participants is the sole responsibility of the client.

The place of jurisdiction is Reinach BL. Swiss law shall apply.

Reinach, August 5, 2022

Kirsten Weiskat GmbH / Kirsten Weiskat